Certificate Program in Digital Transformation for Human Resource Management

Course Overview

INTAKES January, May & September
METHOD OF DELIVERY Online and Onsite
MEDIUM OF INSTRUCTION Sinhala and Simple English
COURSE DURATION 3 Months
COURSE SCHEDULE 2 Days per week
LEARNING HOURS 48 Hours

Course Contents

The Certificate in Digital Transformation for Account Management is designed to empower accounting professionals with the knowledge and tools to transition to modern, automated, and data-driven accounting practices. This program integrates the latest advancements in technology with traditional accounting processes to enhance efficiency, accuracy, and compliance. Participants will gain hands-on experience with accounting software, automation tools, and digital workflows to meet the demands of a rapidly evolving business landscape.

By the end of the course, participants will be able to:

  1. Understand the principles and benefits of digital transformation in HR.
  2. Identify HR-related challenges using evidence-based problem-solving approaches.
  3. Collect, manage, and analyze people’s data ethically and effectively.
  4. Apply data visualization and analytics to enhance HR decision-making.
  5. Utilize AI and chatbots to automate HR tasks such as recruitment, onboarding, and employee support.
  6. Implement and adapt emerging HR tools like HRIS, ATS, and LMS for various HR functions.
  7. Drive employee engagement using digital communication and feedback tools.
  8. Manage organizational change and foster a digital-first mindset in HR teams.
  9. Address cybersecurity and data privacy concerns in HR management.
  10. Design and present a comprehensive digital HR strategy incorporating innovative technologies.
Module Details
Module 1 Introduction to Digital Transformation in HR

Topics: What is digital transformation in HR? Benefits and importance of digitizing HR functions. Overview of key trends: AI, automation, and digital tools in HR.

Objective: Class Activity (Group Work): Discuss examples of digital HR transformations in different industries. Homework: Write a 300-word reflection on how digital transformation could benefit your current HR processes.

Module 2 Understanding People Data in HR

Topics: Types of HR data: Demographics, performance, and engagement. Sources of people’s data within and outside the organization. Legal and ethical considerations in collecting and managing HR data.

Objective: Class Activity (Assessment): Analyze a sample dataset to identify what types of data are included. Homework: Research and list five data privacy regulations relevant to HR in your country.

Module 3 Digital Tools and Technologies for HR Professionals

Topics: Introduction to HR software (HRIS, ATS, LMS). Using beginner-friendly tools like Trello, Slack, and Google Workspace. Overview of cloud-based HR systems and their applications.

Objective: Class Activity (Practical): Hands-on demonstration of Trello for task management in HR. Homework: Create a simple HR task board using Trello for an HR process (e.g., recruitment or training).

Module 4 Leveraging Chatbots for HR Efficiency

Topics: Role of chatbots in recruitment, onboarding, and employee support. Examples of HR chatbot tools (e.g., Tidio, Landbot). Hands-on session: Designing a simple chatbot workflow for HR tasks.

Objective: Class Activity (Practical): Design a chatbot workflow for answering FAQs. Homework: Refine your chatbot and document its step-by-step functionality.

Module 5 Simplifying Digital Recruitment and Onboarding

Topics: Introduction to e-recruitment platforms (LinkedIn, Indeed). Basics of AI-powered resume screening and virtual interviews. Automating onboarding processes for an enhanced employee experience.

Objective: Class Activity (Group Work): Compare two e-recruitment platforms and share insights. Homework: Draft a digital onboarding checklist for your organization.

Module 6 Enhancing Employee Engagement with Digital Tools

Topics: Digital communication tools (e.g., Slack, Microsoft Teams). AI-driven feedback systems to boost employee engagement. Gamification techniques for improving workplace morale and productivity.

Objective: Class Activity (Assessment): Create a communication strategy using Slack or Teams. Homework: Identify three ways to gamify employee engagement in your workplace.

Module 7 Data Analytics for HR Success

Topics: Introduction to HR analytics and its practical applications. Tools for visualizing HR data (e.g., Microsoft Excel, Google Data Studio). Basic statistical analysis techniques for interpreting HR data.

Objective: Class Activity (Practical): Create a sample HR data report using Excel. Homework: Analyze a small dataset and write a short report on key insights.

Module 8 Automating HR Functions with AI and Machine Learning

Topics: Overview of AI and machine learning in HR. Applications of AI for recruitment, performance tracking, and workforce analytics. Examples of HR automation tools and their benefits.

Objective: Class Activity (Practical): Explore AI tools for recruitment, such as resume screening software. Homework: Create a list of tasks in your HR process that could be automated using AI.

Module 9 Managing Cybersecurity and Data Privacy in HR

Topics: Importance of protecting HR data in a digital ecosystem. Cybersecurity basics for non-technical HR professionals. Compliance with GDPR and other local data privacy regulations.

Objective: Class Activity (Assessment): Case study discussion on a data breach scenario in HR. Homework: Draft a data privacy checklist for your organization’s HR team.

Module 10 Performance Management Using Workforce Analytics

Topics: Digital tools for tracking employee performance and appraisals. Workforce analytics for data-driven decision-making. Real-world examples of data-driven performance strategies.

Objective: Class Activity (Practical): Use a sample dataset to analyze employee performance trends. Homework: Write a brief performance management strategy using digital tools.

Module 11 Driving Organizational Change in Digital HR Transformation

Topics: Understanding resistance to digital changes in HR. Strategies to build trust and gain stakeholder adoption. Fostering a digital-first mindset among HR teams and employees.

Objective: Class Activity (Group Work): Role-play stakeholder discussions to address resistance to digital HR. Homework: Develop a communication plan to introduce a new digital HR tool in your workplace.

Module 12 Capstone Project: Building a Digital HR Strategy

Topics: Group project: Developing a strategic plan for digital HR transformation. Practical workshop: Implementing a chatbot for an HR task (recruitment, onboarding, or employee support). Final presentation: Showcasing a comprehensive digital HR strategy integrating AI, automation, and analytics.

Objective: Class Activity (Group Work): Work on a strategic plan and chatbot implementation. Homework: Finalize your group project, prepare the presentation, and submit a written report.

Course Fee

OPTION 1

Full Course Fee LKR 48,000/=

(Pay Full Course Fee & Get 25% Discount, 36,000/=) ​

OPTION 2

Pay with Monthly Installments

(LKR 16,000/= X 3 Monthly Installments)

Admission Requirements

  • Digital Basics

    Comfortable using everyday computer applications and navigating the internet.

  • Zero Technical Experience Required

    No coding, IT, or technical background is needed. The curriculum is tailored for non-technical learners and HR practitioners.

  • Target Applicants

    Suitable for HR managers, recruiters, L&D specialists, team leaders, entrepreneurs, and individuals transitioning into HR.

 

Target Audience
  • This course is ideal for:
    1. HR Professionals – HR managers, recruiters, and learning & development specialists seeking to modernize their skills.
    2. Non-Technical Personnel – HR professionals with little or no technical background who want to integrate digital tools into their workflows.
    3. Business Leaders – Managers and team leaders aiming to understand the impact of digital transformation on workforce management.
    4. Small Business Owners – Entrepreneurs looking to implement digital HR solutions in their organizations.
    5. Career Changers – Individuals transitioning into HR roles who want to gain a competitive edge with digital skills.

Please review the entry requirements before starting your application.

Contact Us

Ms. Shanika Rajasinghe

Ms. Shanika Rajasinghe

Course Coordinator

shanika@gsdc.lk 94712 993 993 Chat on WhatsApp