Certificate Program in Digital Literacy: Office Applications, Online Communication, Social Media Management, and Cybersecurity

  • Onsite and Online
  • Intakes: Jan, Apr, Jul, Oct

The Certificate Program in Digital Literacy: Office Applications, Online Communication, Social Media Management, and Cybersecurity is designed to equip learners with essential digital skills required in today’s fast-paced and technology-driven work environments. This comprehensive course covers the fundamental tools and practices that are vital for professional success and online safety.

Course Description

The Certificate Program in Digital Literacy: Office Applications, Online Communication, Social Media Management, and Cybersecurity is designed to equip learners with essential digital skills needed in today’s modern workplace. This comprehensive course covers a range of fundamental topics, empowering students to enhance their productivity, communication, and online security. Whether you’re a beginner or looking to upgrade your digital expertise, this course will provide the necessary tools and knowledge for success.

  • Office Applications: Learn to operate key office tools like Microsoft Word, Excel, PowerPoint, and Access to create and manage documents, presentations, spreadsheets, and databases with confidence.
  • Online Communication: Master the skills to communicate effectively through email, messaging platforms, and video conferencing tools such as Zoom, Microsoft Teams, and Google Meet.
  • Social Media Management: Understand the fundamentals of using social media platforms like Facebook, LinkedIn, Instagram, and Twitter for professional networking, marketing, and personal brand building.
  • Cybersecurity: Gain a solid foundation in cybersecurity best practices, learning how to protect personal and organizational data from online threats, and ensure safe digital interactions.
  • Computer Basics: Operating a computer, navigating Windows, and improving keyboarding skills.
  • Word Processing: Creating and editing documents using Microsoft Word.
  • Presentation Design: Developing impactful presentations with Microsoft PowerPoint.
  • Spreadsheets: Managing and analyzing data with Microsoft Excel.
  • Databases: Storing and retrieving data using Microsoft Access.
  • Graphics Creation: Crafting basic visuals for professional use.
  • Internet and Email: Ensuring proficiency in online tools and secure communication.
  • Video Conferencing: Mastering video conferencing tools like Zoom, Microsoft Teams, and Google Meet for virtual meetings, webinars, and online collaboration.
  • Social Media Handling: Learning the fundamentals of using social media platforms for professional networking, marketing, and communication (e.g., Facebook, LinkedIn, Instagram, Twitter).
  • Online Collaboration Tools: Utilizing tools for team collaboration, such as Google Drive, Dropbox, and other cloud-based solutions for efficient remote work.
  • Cybersecurity Basics: Understanding online safety practices for securing personal data and sensitive information in digital communications and social media use.

Upon successful completion of this course, participants will be able to:

  1. Demonstrate proficiency in basic computer operations: Navigate Windows operating systems, improve keyboarding skills, and use essential software for day-to-day tasks.
  2. Create and manage documents using Microsoft Word: Develop, edit, and format professional documents, including reports, letters, and newsletters.
  3. Design impactful presentations using Microsoft PowerPoint: Create visually appealing and effective presentations for various professional and academic purposes.
  4. Manage and analyze data with Microsoft Excel: Use spreadsheets to organize, analyze, and present data, applying functions, formulas, and charts.
  5. Understand and use databases with Microsoft Access: Create and manage databases for storing and retrieving information, and perform basic queries and reports.
  6. Create basic graphics for professional use: Utilize graphic design tools to create simple visuals for business presentations, marketing materials, and social media.
  7. Navigate the internet effectively: Use online tools for research, collaboration, and communication, ensuring proficiency in email management and web navigation.
  8. Utilize video conferencing tools: Master popular platforms like Zoom, Microsoft Teams, and Google Meet for hosting and participating in virtual meetings, webinars, and online collaborations.
  9. Manage social media platforms for professional purposes: Understand the basics of social media for networking, marketing, and communication on platforms such as LinkedIn, Facebook, Instagram, and Twitter.
  10. Collaborate efficiently using online collaboration tools: Leverage cloud-based tools like Google Drive, Dropbox, and other collaborative platforms to manage shared files and communicate within teams.
  11. Apply cybersecurity principles for online safety: Implement best practices to protect personal and professional data, identify potential online threats, and ensure secure online communication and social media activity.

  • The “Certificate Program in Digital Literacy: Office Applications, Online Communication, Social Media Management, and Cybersecurity” is designed for a wide range of individuals seeking to develop or enhance their digital skills for professional and personal growth. The target audience includes:

    1. Beginners and Novices: Individuals with little to no prior computer experience who want to build foundational digital literacy.
    2. Office Professionals: Administrative staff, office assistants, and clerks aiming to improve their efficiency with modern office tools and digital communication.
    3. Career Transitioners: Professionals looking to switch careers or enter fields that require digital literacy and proficiency in office applications and online tools.
    4. Students and Graduates: High school or university students preparing for entry-level jobs that require basic office software and online communication skills.
    5. Entrepreneurs and Small Business Owners: Individuals running small businesses who need to manage documents, communications, and online marketing efficiently.
    6. Freelancers and Remote Workers: Individuals working remotely or as freelancers who need proficiency in digital tools for effective online collaboration, communication, and data management.
    7. Job Seekers: People looking to increase their employability by acquiring essential digital skills that are in demand in today’s workforce.
    8. Educators and Trainers: Teachers and trainers who want to integrate digital tools into their teaching practices, create instructional materials, and manage administrative tasks online.
    9. Social Media Managers and Digital Marketers: Individuals who wish to develop skills in managing social media platforms for marketing, networking, and communication purposes.
    10. Senior Learners: Retirees or older individuals seeking to learn essential digital skills to stay connected, manage personal tasks, and enhance their employability.

    This course is ideal for anyone looking to enhance their proficiency in essential digital tools and improve their ability to work and communicate effectively in a digital environment

The Certificate Program in Digital Literacy: Office Applications, Online Communication, Social Media Management, and Cybersecurity will be conducted by a panel of highly qualified university lecturers with specialized expertise in Information Technology. These educators bring a wealth of academic knowledge and practical experience to the program, ensuring that participants receive top-quality instruction tailored to real-world applications.

Key Attributes of the Lecture Panel:

  1. Subject Matter Experts:
    • Specialized in core areas of IT, including computer applications, data management, and digital productivity tools.
  2. Academic Excellence:
    • Hold advanced degrees in Information Technology, Computer Science, or related disciplines.
    • Extensive teaching experience in reputed universities and professional training programs.
  3. Practical Orientation:
    • Combine academic insights with hands-on expertise to deliver a balanced and application-focused learning experience.
    • Experienced in guiding learners through interactive practical sessions using industry-standard tools.
  4. Engaging Educators:
    • Skilled in making technical topics accessible and engaging for learners of all levels.
    • Focus on individual progress, offering guidance and feedback to ensure every participant achieves competency.
  5. Up-to-Date Knowledge:
    • Stay abreast of the latest trends and updates in IT to provide participants with relevant and current skills.

Module 1: Introduction to Digital Literacy

 

Overview of digital literacy and its importance in the modern workplace.

Basic computer operation and navigating operating systems (Windows/Mac).

Introduction to digital tools and software.

Digital ethics and responsible internet usage.

 
Module 2: Computer Basics and Operating Systems 

Operating systems basics (Windows/MacOS/Linux).

File management (folders, files, and organizing documents).

Keyboarding skills and efficient typing techniques.

Introduction to essential computer hardware.

 
Module 3: Word Processing with Microsoft Word 

Creating, editing, and formatting documents.

Using templates, styles, and themes.

Inserting images, tables, and hyperlinks.

Advanced features: track changes, footnotes, headers/footers, and referencing.

 
Module 4: Spreadsheet Management with Microsoft Excel 

Introduction to spreadsheets and Excel interface.

Basic formulas and functions.

Data entry, formatting, and chart creation.

Advanced features: pivot tables, conditional formatting, and data validation.

 

Module 5: Presentation Design with Microsoft PowerPoint

 

Creating and designing professional presentations.

Using slide layouts, transitions, and animations.

Inserting multimedia elements (images, audio, video).

Presentation tips and best practices for impact.

 

Module 6: Database Management with Microsoft Access

 

Introduction to databases and the Access interface.

Creating and managing tables, forms, and queries.

Data entry, editing, and validation.

Generating reports and importing/exporting data.

 
Module 7: Internet Skills and Online Research 

Effective internet browsing and search techniques.

Evaluating the credibility of online information.

Online safety and privacy concerns.

Introduction to cloud services (Google Drive, Dropbox, OneDrive).

 
Module 8: Email Communication and Online Collaboration 

Setting up and using email accounts (Gmail, Outlook).

Email etiquette and professional communication.

Introduction to online collaboration tools (Google Docs, Microsoft Teams, Slack).

Sharing and collaborating on documents online.

 
Module 9: Video Conferencing with Zoom and Microsoft Teams 

Setting up and joining video meetings on Zoom, Teams, and Google Meet.

Best practices for virtual meetings and webinars.

Screen sharing, chat, and collaboration features.

Managing meeting security and privacy settings.

 
Module 10: Social Media Management and Marketing 

Introduction to major social media platforms (Facebook, Instagram, LinkedIn, Twitter).

Creating a professional online presence.

Social media strategies for business and personal branding.

Managing accounts, content scheduling, and analytics.

 
Module 11: Cybersecurity Basics 

Introduction to cybersecurity concepts and threats (viruses, phishing, malware).

Best practices for password management and authentication.

Protecting personal data online.

Recognizing and avoiding cyber threats and scams.

 
Module 12: Practical Digital Skills Application 

Integrating office applications, online communication tools, and social media management.

Creating a comprehensive digital portfolio (documents, spreadsheets, presentations).

Developing a personal or business social media strategy.

Conducting secure and effective virtual meetings and collaborations.

 
  • Hands-on practical sessions (60%)
  • Theory and demonstrations (40%)

The delivery method is Online and Onsite

For students joining online, it is mandatory to have access to a personal computer.

Sinhala and Simple English

48 Hours

Option 1

Saturday Batch 8:00AM - 12:00PM (4 h) - 3 months

Option 2

Sunday Batch 8:00AM - 12:00PM (4 h) - 3 months
Rs30,000/= 
10,000/= X 3 installments

Learning Methodology: Hands-on and project-based learning
Class Size: Maximum 20 students per batch for personalized attention

How to Apply

  • You Apply

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

  • We Connect

After you submit your application, an admissions representative will contact you and will help you to complete the process.

  • You Get Ready

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

How To Apply

Your Application

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

Our Response

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Your Journey

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

FORM

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Application Form